Privacy policy

LikeCard built the LikeCard website and app as a Commercial app. This SERVICE is provided by LikeCard and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at LikeCard unless otherwise defined in this Privacy Policy.

WHAT INFORMATION WE MAY COLLECT FROM YOU :

We may collect and process the following Information about you:

a.Information that you provide by filling in forms on our Platform, including information provided at the time of registering to use our Platform and other co- registrations (e.g. social media logins), subscribing to our Services, posting material or requesting further services;

b.the Information you provide when you enter a competition or promotion via our Platform, provide reviews, testimonials or feedback on our Platform;

c.Information you provide us, or that we may collect from you, when you report a problem with our Platform;

d.a record of correspondence if you contact us;

e.general, aggregated, demographic and non-personal Information;

f.if you download or use our mobile application, we may have access to details about your location and your mobile device, including a unique identifier for your device;

g.details of transactions you carry out through our Platform and of the fulfilment of your orders;

h.details about your computer, including but not limited to your IP address, operating system and browser type, as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together, "Cookies"));

i.your email address from a third party if you indicate that you have consented to that third party sharing your Information with us; and

j.any other Information we consider necessary to enhance your experience on the Platform.

*All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

HOW WE WILL USE YOUR INFORMATION :

We may use Information held about you in the following ways:

a.to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;

b.to provide you with location-based services, such as advertising, search results and other personalised content;

c.to improve our Services and to deliver a better and more personalised service to you;

d.to ensure that content from our Platform is presented in the most effective manner for you and the device you use to access our Platform;

e.to notify you about changes to our Services;

f.for any other reason which we deem necessary to enhance your experience of the Platform;

g.to administer and manage our incentives programs and fulfil your requests for incentives,and/or to allow you to participate in sweepstakes and to notify you if you are a sweepstakes winner.

HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?

You are able to access a broad range of information about your account and your interactions with the Platform for the purpose of viewing and, in certain cases, updating your Information.

Examples of information you can access easily at the Platform include:

a.up-to-date information regarding recent orders;

b.personally identifiable information (including name, e-mail, password, communications and personalised advertising preferences);

c.payment settings (including credit card information); and

You can opt-out of receiving future marketing communications from us at any time by adjusting your customer communication preferences, through the unsubscribe link within the email communication. For marketing via your mobile application, you will need to adjust your notifications settings in the general section of your mobile.

Also, our system will place cookies when you log on to our Platform and this is to ensure you have an enjoyable user experience and are able to utilise all aspects of the Platform. You may disable Cookies by changing the settings on your browser. If you disable Cookies, it will affect how our Platform works and you may not be able to access or use certain areas of our Platform or full functionality. For example, performance cookies collect information about how you use the Site, for instance, which pages you visit most often, which allows us to provide you with targeted and relevant choices that enhance your Site experience.

Note: we have added the delete account (delete user data) functionality in user profile page on website though the following URL: https://like4card.com/v2/update_profile/index

We may retain a copy of your Information for compliance reasons. When you update Information, we may retain a copy of the prior version for our records.

Data retention and deletion

Retention

We keep your personal data only as long as necessary to provide you with the LikeCard Service and for LikeCard's legitimate and essential business purposes, such as:

a.maintaining the performance of the LikeCard Service

b.making data-driven business decisions about new features and offerings

c.complying with our legal obligations

d.resolving disputes

Deletion

If you close or request that we close your account, we'll delete or anonymise your personal data so it no longer identifies you, unless we're required to keep something or we still need to use it for a legally justifiable reason.

Here are some examples of situations where we're legally allowed or required to keep some of your personal data:

a.if there's an unresolved issue relating to your account, such as an outstanding credit or unresolved claim or dispute

b.for our legal, tax, audit and accounting obligations

c.for our legitimate business interests such as fraud prevention or to maintain security.

Accordingly, you can request modification or deletion of your information by contacting LikeCard's customer service

Information Collection and Use :

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app Google Play Services

Log Data :

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies :

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Governing Law and Jurisdiction :

Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.

Delivery/Shipping/Service Policy :

LikeCard will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Service Providers :

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service

To provide the Service on our behalf

To perform Service-related services

or To assist us in analyzing how our Service is used

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security :

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites :

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy :

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy :

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us :

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

1-The account must be registered with the full name to avoid rejecting your requests in the future.

2-You can only use the e-voucher / gift card for one time.

3-E-vouchers and gift cards are case sensitive. Please enter the code exactly as shown.

4- Any form of CD keys, e-voucher, gift cards, prepaid cards that have been reviewed from LikeCard account or delivered via email or mobile message is not refundable or Interchangeable.

5- LikeCard and its affiliates shall not be liable for wrong purchases made by yourself, due to negligence and / or the inserting false / fake information, which may result in damage / loss. By purchasing any e-voucher / gift card from LikeCard, you understand / admit and accept LikeCard disclaimer.

6-When requesting direct credit shipping services, you acknowledge that you must carefully read the product description and confirm that the electronic goods you have purchased are correct.

7-During the period of e-goods redemption, if the value of the goods is more than the amount stated in your account or in the payment process, likeCard is authorized to settle the balance directly on your account.

8-After delivery, LikeCard is not liable for any loss or damage to the electronic goods that were purchased through LikeCard Store, knowing that Like Coupon does not bear responsibility for any invalid voucher if the purchase period exceeds 15 days.

9-The program points earned under the loyalty program guide and any other source applied to it, and from purchases in the application, have a validity period starting from the date of crediting the points in the user’s account and up to three (3) months. The validity period of the points received from the prizes provided by Like Card and others are valid for two (2) weeks only. If the customers did not use the points within the specified period, they are automatically deducted from the user’s points balance. Customers can track the validity period through the points' history shown in the application.

10-The Company reserves the right to modify the loyalty program at any time without prior notice, including the benefits of the loyalty program and the terms and conditions related to it.
 - Customers are responsible for keeping abreast of the terms and conditions of the program and any modifications that may occur. Their continued participation in the loyalty program will constitute acceptance of such modifications.
 - The Company may cancel the Loyalty Program in whole or in part without prior notice, and all unredeemed points will be forfeited without the Company assuming any responsibility or liability.
 - The Company has the right to cancel the loyalty program of any customer if it considers, according to its reasonable opinion, that he has violated the terms and conditions of the application, committed fraudulent behavior, provided false or misleading information to the Company, or insulted the Company or one of its employees on any social media platform, and this customer will lose in these mentioned cases all advantages obtained by him/her and any right to use them.
 - Like Card has the right to partially or completely delete the balance of the wallet in case it was obtained fraudulently. Like Card reserves the right to amend the balance without referring to the customer.

11-The purchase process will be executed when the transaction is correct and unquestionable. Any purchase process on the website that is under any doubt ,incorrect or consecutively rejected, will be stopped immediately, and so will not be executed, as well as the full amount will be returned to the transferred account, without reference to the client, and the membership of the customer will be suspended, and all information is sent to Department of Cybercrime to complete legal proceedings about it.

12-It takes up to three weeks to return the amount to the owner in case that the request is not executed.

13-By registering on the site, you agree to receive messages containing offers and discounts for the products offered on the site.

14-When purchasing from the Buy and Win section, the winner must post through his own accounts in the social media that he is the winner of the raffles, in order to ensure the transparency and credibility of LikeCard in the draw process.

15-In case that the customer requests to recover the amount of his transfer from one bank to another, LikeCard does not incur commissions or transfer fees.

16-The request will not be executed in case of transferring from multiple bank accounts.

17-In some cases, your order may not be approved for several reasons, for example if the product you want to buy is not available, or if the product is incorrectly priced, or if the order is found to be fraudulent. We will refund you for orders that are not accepted or that are canceled. Before we agree to the process, we may ask you to provide additional information, including but not limited to phone number and address or official documents that prove your identity.

18-When purchasing or sending e-mail, you agree to receive any emails from us.

19-Any gifts or promotional codes that customers may receive as rewards are valid for only 3 days unless otherwise stated in the advertisement details.

20-If the customer uses a discount coupon in the purchase process, then no points will be calculated in that process.

21-LikeCard and its affiliates have the right to make any amendments or changes to the site or application and to the policies and agreements associated with the site, including the privacy policy, as well as the document for the terms and conditions of service.

All of our digital vouchers (“Digital Voucher/s”) are digital codes which cannot be canceled, returned or refunded once purchased and delivered to you or the customer. So please make sure before purchasing to choose the right product, with the correct store country, in the correct currency and payment method.

For purchased Digital Vouchers, refunds will only be applicable if, for a reason caused by LikeCard.com, LikeCard.com does not deliver a valid ordered Digital Voucher to the customer’s registered account, or/and registered email address. In this case refunds will be done only through the original mode of payment.

For a purchased Digital Voucher, LikeCard.com will deliver the Digital Voucher to the customer’s account within 24 hours after the payment is successful. If you do not receive the purchased Digital Vouchers within 24 hours of successful payment, you must submit a complaint through our website or app chat https://en-uae.like4card.com/v2/static_pages/contact_us . Failure to submit a complaint within this timeframe will be interpreted as the Digital Voucher being successfully delivered, and you will no longer be eligible to claim the Digital Vouchers or a to claim a refund.

Prior to submitting a complaint with your credit/debit card issuer or payment provider, you have to contact our customer service team through the website or app chat https://en-uae.like4card.com/v2/static_pages/contact_us.

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to LikeCard.

LikeCard is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The LikeCard app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the LikeCard app won’t work properly or at all.

You should be aware that there are certain things that LikeCard will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but LikeCard cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, LikeCard cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, LikeCard cannot accept responsibility.

With respect to LikeCard’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. LikeCard accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. LikeCard does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

LikeCard has the right to increase or decrease the discount as it is required at its sole discretion and these discounts are available while supplies last

Changes to This Terms and Conditions :

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. These changes are effective immediately after they are posted on this page.

Contact Us :

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us.

0